Why Ausure Ausure offices are owner operated businesses that have been carefully selected to represent Ausure in your area. They have local knowledge and desire to get to know you and your business to better understand your insurance needs. Each Ausure Broker is backed by the resources of the Ausure Network to ensure you get the best deal. Now you can get the personal service you expect from a boutique insurance provider combined with the products and services previously only available via the international brokers. The continuing training of each Ausure Broker and availability of product specialists for each type of product guarantee that you are getting the latest of advice. We expect a lot of our Ausure brokers and so can you. If you have any concerns on our performance please contact Head Office immediately on 02 4948 1155 and we will deal with your concern. If we are unable to satisfy you we will refer you to an independent body who will settle the matter at no cost to you Why use a broker? A Broker acts for you! A broker acts in your interests not for the insurance company. A broker has access to many insurers to make sure you get the best cover at the price you want. Many of the large insurers offer insurance direct to the public and often these polices contain less cover and are cheaper than the type of polices a broker will generally sell. These polices may be suitable for certain situations however insurance is a complicated financial product and how do you determine if the policy is right for you. When purchasing a policy over the phone or the internet you should ask your insurer to advise you if their policy is suitable for your needs. In most cases call centre staff will sell you a policy but not comment on whether it is suitable for you. These companies expect that consumers are sufficiently informed and have the required expertise to select the appropriate product despite the fact that they do not send the terms of the policy until they have collected your money. Quite often these products are sold via a call centre by call centre operators who may not been trained to Tier 2 standards which ASIC has mandated as a minimum requirement before giving advice. If you can not answer the questions contained on our Home Insurance Information page and you would like to minimise the chance of an uninsured loss then we suggest that contact a broker to discuss your insurance. For hassle free claims A Broker should help you with lodging and managing any claims, making it a friendly experience and to ensure prompt and fair settlement of your claims. Click here to view our Testimonials