Claims management
It is in the event of a claim that an insurance broker has an obvious opportunity to demonstrate the quality of their service. As a client of Ausure Insurance Brokers South East QLD, we act on your behalf, assisting you to lodge your claim and then ensuring the claim is handled swiftly, efficiently and fairly.
Procedures are tailored to make the system as simple and efficient as possible for all parties. Discussions are conducted with you to determine the most effective method.
Our intention is to make the process as simple as possible and to enable you to contact our office for a claim form or alternatively obtain claim forms from our website. This service includes our staff attending seminars or information nights etc. to explain the cover in person and to answer questions.
With our emphasis on safety, we place a great deal of importance on working with you in reviewing claims data to aid in the risk management process. We meet you regularly to study detailed claims statistics with the aim of identifying intervention strategies and are able to provide tailor-made reports to assist your sport in minimizing any trends.
Ausure Insurance Brokers South East QLD