What our clients say
At Ausure Insurance Brokers, we take feedback from our clients very seriously and strive to meet and surpass client expectations. Please read what our clients have to say:
"SPL Security Services Australia is happy to be associated with Ausure Insurance Brokers Macarthur. We have found Jarrod’s service to be outstanding. He is always available to us, replies to emails almost immediately and works tirelessly to source the most competitive and appropriate insurance products for our business. We would not hesitate in recommending Jarrod and Ausure Insurance Brokers Macarthur to any other business.”
- Junette Taylor of SPL Security Services Australia
“I have had the pleasure of working with Karen Schloss from PN Insurance over the last couple of years. Our business is quite complex and as such we need a lot of assistance with our insurance set up and optimization.
Karen has been instrumental in assisting us to achieve adequate insurance cover in all areas of our business at very competitive costs. As well as that she has endured our company restructuring incorporating massive changes to our policies all the while staying calm and extremely helpful. She has been proactive in offering different options, explaining fine print and assisting us in processing claims.
In this fast paced, ever changing business environment, it is refreshing to deal with someone like Karen who can offer competitive cover, explain things in terms we can understand and be ready to help at a moment’s notice. I have been in business a long time, worked with many different insurance advisors and would recommend Karen very highly to anyone considering using her services. Any further correspondence would be welcomed on the above details.”
- Kevin Wright, Company Director for Wright Bros New and Used Homes, Caboolture says:
" My Earthmoving business was unfortunate enough to have three units of trucks, excavators and skid steer loaders stolen, placing us in a high risk category for insurance.
We had tried three different brokers and many individual insurance companies all of whom would not insure our business due to the thefts. The only cover that was offered to us was third party insurance which is totally unsuitable for this type of business. My husband and I had almost exhausted all avenues and given up hope when I thought that I would try my local insurance broker, Phil Nisbet and Associates in Caboolture.
Within three days Dianne Millott, from Phil Nisbet’s office, was able to use her new Ausure connections to secure comprehensive insurance for our business. We couldn’t believe that we had tried much bigger brokers over the last three months without success and if it wasn’t for the efficiency of Dianne Millott and Ausure we would’ve had to sell the business.
Gary, myself and the employees of Speedy Reedy’s Excavations are extremely grateful for your efforts "
- Kerri Reed, Speedy Reedy’s Excavations
"Ausure provides our company with professional advice, quality service and comfort in knowing our assets are adequately protected for a number of years. After being with Ausure for only four months, we had a major claim which was handled beautifully allowing us to continue to trade with no interruption to business. We highly recommend Ausure to anyone looking for insurance cover and advice. "
- Dianne Everson, Administration Manager, Eversons Food Processors
"We have been doing business with Ausure for a number of years. Their knowledgeable staff has looked after all of the insurance requirements of our specialised farming operation. In November 2007 we had extensive damage to our farms. The claims and subsequent repairs were managed very efficiently by Ausure. We have no hesitation in recommending Ausure. "
- Charlie Refalo, Mixed Farmer
"Since Ausure successfully tendered for our company’s insurance business it has been managed very professionally with a minimum of fuss and a superior product has been delivered at a competitive cost. I would have no hesitation recommending Ausure to others. "
- Rod Williams, Chief Executive Officer, Drizabone
" Ausure manage the insurance programme for our company and have delivered excellent service, advice and claims management for a number of years. Having an insurance professional protecting our assets allows us to concentrate on our business. Quality service, competitive premiums and having claims settled promptly and fairly are extremely important to our business and Ausure has it all. "
- Paul Goldman, Managing Director, Goldman’s Farm Pet Produce
" In the five years I have been dealing with Travis Hargreaves in the capacity of my insurance broker through Ausure I have been nothing but completely satisfied and impressed by his diligence, work ethos and ability to find time for his client. In the hotel industry and being a victim of the June floods years back in Newcastle I have certainly not been an easy job for Travis or the insurers Ausure deals with but throughout it all I have been looked after like a valued Client and made sure any need was catered for. Travis has been an associate and friend to my company and we would have no hesitation in referring or recommending the services of Ausure at any time "
- Russell Richardson, Owner Licensee of the King Street Hotel, Newcastle.
" I have had the pleasure of working with Travis Hargreaves and his dedicated team at Ausure Insurance Newcastle for a number of years now. Amalgamation of all our insurance through Ausure Insurance Newcastle has proven immeasurable, financially, time saving and peace of mind. I have always found staff members to be very competent, professional, reliable and willing to assist with and enquiries. I am extremely impressed with the high level and integrity of services provided by Ausure Insurance Newcastle and have no hesitation what so ever in recommending the to any prospective clients. "
- Brett Arrowsmith from Corporate Venue & Event Management Pty Ltd / Valley Air & Valley Facilities Maintenance Pty Ltd
" I have had the pleasure of working with Travis Hargreaves and his dedicated team at Ausure Insurance Newcastle for a number of years now. Amalgamation of all our insurance through Ausure Insurance Newcastle has proven immeasurable, financially, time saving and peace of mind. I have always found staff members to be very competent, professional, reliable and willing to assist with and enquiries. I am extremely impressed with the high level and integrity of services provided by Ausure Insurance Newcastle and have no hesitation what so ever in recommending the to any prospective clients. "
- Helen Quinn, Company Director from BNP Security
" Our companies have recently combined all our insurance needs with Ausure Newcastle. The merging of all our insurances has been of a great benefit to all companies concerned, not only in the ease of operation and handling of just one policy, but a most cost effective saving. The representatives of the said insurance company were efficient, friendly, reliable, and happy to answer any questions plus put our minds at rest in changing to this method of business. As a group of companies, we are extremely impressed with the services and do not hesitate to recommend them to the business sector. "
- Wilma Rutter, Finance & Administration Controller for Multi Dimensional Security Pty Ltd, Cash & Valuables Logistics Pty Ltd, Working Dogs Academy Pty Ltd and Secure Logistics Solutions Pty Ltd